Privacy Policy.
1. Introduction
Welcome to Quinckle (“we”, “us”, “our”). We operate a platform that enables users to discover restaurants, book tables, pre-order food, place dine-in orders via QR, and leave verified reviews.
This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you use Quinckle via app, web, or QR session. By using Quinckle, you consent to the practices described in this policy.
2. Governing Law
This Privacy Policy is governed by and compliant with the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.
3. Data We Collect
3.1. Account Information
Name, Email address, Phone number, and secure authentication tokens.
3.2. Location Information
Approximate location for discovery and precise location for session verification.
3.3. Order & Booking
Restaurant visited, table details, party size, and past order narratives.
3.4. QR Guest Sessions
Temporary Session ID, Table number, and Payment method timestamps.
3.5. Detailed Metadata
Payment processing status (via Razorpay), Device identifiers, and verified ratings.
4. Usage Purposes
7. Data Retention
Account data
Booking history
Payment records
Guest QR sessions
Reviews
Location
8. Data Sharing
We share data with restaurant partners, payment processors, and infrastructure partners. We do not sell personal data to third parties.
Note: Restaurants never receive your identity credentials (phone/email) unless required for specific booking coordination.
9. Security
Encryption at rest, tokenized sessions, and Cloudflare WAF protection.
10. User Rights
Full access, correction, portability, and deletion rights under DPDP Act.
Children
Services are not intended for users under 18 years of age.
Cookies
Analytics and preference storage to improve user narratives.
Vendors
Processing operational GST/PAN data for secure settlements.
Global
Processed via secure global infrastructure with strict safeguards.
Questions?
For any privacy related inquiries or grievances, please reach out directly.